Tourism Workforce Development

 

To encourage travel to and through the province of Alberta and to support a skilled tourism labour force, Red Deer College, Medicine Hat College, Olds College, Lethbridge College, Canadian Badlands Ltd, and Rural Alberta Development Fund are excited to offer the following training and resources:

On the RDC Campus:

Short-term intensive training opportunities in Sales & Marketing, Management and Leadership, Computers & IT, Accounting. See Professional Development.

Longer term in depth training opportunities in Applied Management, Event Management, Human Resource Management, Project Management, Social Media for Business, and more! See Certificates & Designations.

On-line:

Becoming an Entrepreneur - this blended course combines on-line material with 4 evening workshops.

Designing Successful Webinars 

Develop an Employee Handbook - now open for registration!

E-marketing Essentials Certificate - learn to improve your e-mail promotions, boost your web site traffic and make on-line advertising work for you!

General IELTS Preparation course 

Professional Bookkeeping Certificate 

Social Media for Business Certificate

Red Deer College offers a number of courses and programs including, An Introduction to Computing, Keyboarding, Word Processing, Desktop Publishing, Web Design, Business and Workplace Communication, and more through Distance Learning.

MHC Continuing Studies has on-line courses and certificates in areas such as E-Marketing, E-mail Promotions, On-line Advertising, Supervision & Leadership, Social Media for Business, Entrepreneurship, Boosting Web Site Traffic.

Olds College Continuing Education also provides on-line training for many computer classes and additional topics.

Lethbridge College has on-line courses in Communication, Business & Grant writing, Computing, Web Design, Sales, and more as well.

eCampus Alberta is a consortium of 15 Alberta colleges and technical institutes that was established to facilitate greater access to high quality online learning opportunities.

Customer Service Excellence:

This comprehensive program that was designed by Lethbridge College and Canadian Badlands Ltd. looks at the role of customer service, and also addresses the specific needs of service providers in the Canadian Badlands. In this course, you will explore 5 key areas of customer service and will be relate the course content to your own unique role as a service provider within the Canadian Badlands. Each area of interest is represented in a separate module.

As you work through the course content, take this opportunity to learn more about others who work within the Canadian Badlands and about the attractions and communities here. The more you know about what the area has to offer, the better service you may provide to the customers and tourists who visit us.

To register for this exceptionally priced course ($25), contact Canadian Badlands Ltd. at 403-823-7741 or support@canadianbadlands.com

Resources:  

 Hire a Terrific Employee - advertise your job openings through community colleges & learn about upcoming job fairs.

 Find the Right Training - a comprehensive inventory of training available in the Canadian Badlands region.

 Staffing Shortages? - the How To Guide on Immigration & Temporary Foreign Workers.

 Retain Your Best Employees – keep your valued staff with you by meeting their needs.

 Be a Great Manager – learn how to advance your skills at coaching & mentoring your employees.

 The Volunteer Solution – find out how to get & keep the volunteers that will benefit your business.

 Financial Assistance - take advantage of wage subsidy programs to help you with new hires.

 Tourism Product & Services Guide-enrich guest experience & generate increased revenues through prolonged stays, return visits, and new visitor traffic.

Rural Alberta Development Fund (RADF) is a not-for-profit company that focuses on helping rural communities build capacity and leaders. It has been investing in rural projects since 2007.

 

Information

 403.356.4900

  continuingeducation@rdc.ab.ca

Registration

 403.357.3663