Request Books

The Request function may be used to place a hold (request) on:

• A book NOT owned by Red Deer College Library, but in the NEOS catalogue OR
• A book owned by Red Deer College Library, but our copy is "Signed Out"

NOTE:
Please ask at the Information Desk if a book shows as "Available" at Red Deer College but you are unable to find it on the shelf

Search the Library catalogue for the book you want
1.  Click on the title of the book
2.  Click on  Request/Hold This Item
3.  Enter your Library Card barcode in the "user ID" box & enter your PIN number
4.  Choose Red Deer College as the pickup location from the list of NEOS libraries

5.  Click on Place Hold
6.  A confirmation message is displayed; click on OK to complete your request

Ask for assistance at the Circulation Desk

• If you wish to request a single volume from a multi-volume set
• If you need a Reserve Room item
• If the item you requested does not arrive in a timely manner (more than 5 days)
• If you have any problems placing a request

Remember...

If your pickup location is Red Deer College, pick up your book at the Circulation Desk within three to five days

• You need your iCard to sign the book out
• The book will be signed out to you for the normal 2 week loan period
• Once received at our library, books are only held for you for seven days!